Returns & Exchanges
At Peruvianus, we stand behind the craftsmanship of our artisanal home goods and want you to be completely satisfied with your purchase. If your selection is not the perfect fit for your home, you may return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring that all tags and protective materials are intact to prevent damage during transit.
- 3.Ship to Our Studio
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned artisanal goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
